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Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 281,281 ratings
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Problems in the last 24 hours in Manhattan, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Manhattan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (9%)
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TV (8%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near Manhattan, New York County, New York
The most recent Spectrum outage reports came from the following cities:Brooklyn, East Newark, New York City, The Bronx, Queens, Newark, Jersey City, Bergenfield, Mount Vernon, Bronxville, Union City, Secaucus, North Bergen, Staten Island and New Rochelle.
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| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn | Total Blackout | |
| East Newark | Total Blackout | |
| New York City | Internet | |
| New York City | Internet | |
| Brooklyn | Internet | |
| New York City | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Manhattan, New York
Latest outage, problems and issue reports in Manhattan and nearby locations:
- Kate Nicholson (@KateHNicholson) reported fromBrooklyn, New York
Guess i can’t work today, thanks @GetSpectrum! Losing my network in the middle of a meeting and not getting connected after 30 minutes (and counting...) might be the final straw. Haaaai @verizonfios.
- docho dochev (@dochonyc) reported fromManhattan, New York
@Ask_Spectrum Well I guess that's a daily issue here in NYC. Since your service suck ***. No TV, no internet, just amazing.
- albino gorilla (@jaydestro) reported fromBrooklyn, New York
@Ask_Spectrum This sucks man
- Andreyushka (@petkov0202) reported fromBrooklyn, New York
@Ask_Spectrum I called your customer service and it keeps saying that there is an outage due to scheduled maintenance... It’s been 4h now. You couldn’t be bothered to notify people in advance!?!? It should not come as a surprise that we all work from home these days...
- Sending the Egregore back into the Aethyr (@ExitPass) reported fromManhattan, New York
@Ask_Spectrum my internet is completely down. What gives?
- Nolan N Dresden (@nolandresden) reported fromQueens, New York
@Ask_Spectrum I am now on my 8th day in three weeks of internet service outages in my area.WTF is going on?What am I even paying for?
- Tom O'Connell 🏳️🌈 (@mrtomocon) reported fromBrooklyn, New York
@Ask_Spectrum Your phone service hangs up instead of connecting me with an operator.I’m in Brooklyn with no Internet service and I’ve already reset my modem (5x) — are there any service outages in the area?#spectrumoutage #spectrumdown
- Arash Azizi (@arash_tehran) reported fromManhattan, New York
Dear @Ask_Spectrum my internet is down in 10009
- Sending the Egregore back into the Aethyr (@ExitPass) reported fromManhattan, New York
@Ask_Spectrum has the service gone out on the UWS? I’ve lost both internet and cable for the 2nd tome today.
- 💀△YOU'RE FIRED DONNY△💀 (@harpybones) reported fromManhattan, New York
@Ask_Spectrum hi. can you please tell me wtf is going on in NYC. im at work and lost service in the middle of a call w a customer. our internet doesn't work. our security cameras don't work. alarm doesn't work. nothing works. and my boss is up MY ***.
- albino gorilla (@jaydestro) reported fromBrooklyn, New York
@Ask_Spectrum zip 11215 - when is the internet problem going to be resolved
- gianfranco🇵🇪 (@giansanityx) reported fromQueens, New York
y’all have sh*tty service fr @GetSpectrum
- Tysonrr (@Tysonrr2) reported fromQueens, New York
@Ask_Spectrum is the internet out in queens new york city 11370 its asking me to sign in whenever i try and connect my internet
- Mary Kate (@MmmkayDo) reported fromManhattan, New York
@Ask_Spectrum My Wifi has been down every day for 6 days. I’ve had 3 technicians at my apartment - including this AM at 8AM ET and it is already out again. I expect FULL compensation for the next 3 months of service
- Tanesha Grant (@ForOurBabies76) reported fromManhattan, New York
Who else is tired of paying for high speed internet that don't work? @Ask_Spectrum I have resetted my modem a 1,000 times! So if paying customers can't get service you know these hotspots are trash too! Smfh calling the company AGAIN!
- Fiona Shaw’s Wool Coats (@gross_raisin) reported fromBrooklyn, New York
@Ask_Spectrum is there an internet outage in 11217?
- Jonathan All Masked Up Hatala (@j_hatala) reported fromManhattan, New York
@_CIAD_ @Ask_Spectrum Its been down since 3am in Harlem.
- Mary Kate (@MmmkayDo) reported fromManhattan, New York
@Ask_Spectrum Your service is absolutely abhorrent and the only reason I use your service is because I don’t have a choice in my building.
- Jonathan All Masked Up Hatala (@j_hatala) reported fromManhattan, New York
@MikeLikeNYC @Ask_Spectrum Its been down since 3am in Harlem.
- gianfranco🇵🇪 (@giansanityx) reported fromQueens, New York
about to be two days with no wifi wtf @GetSpectrum
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Sayt (@Sxyt_) reported
. @Ask_Spectrum fix your sh*tty internet
- Atee*z CB༄ (@SincerelyGeet) reported
@GetSpectrum please help with the wifi crashing every 5 minutes 🙃
- 2complx4u (@ShayD48) reported
@Ask_Spectrum why is your service always going in and out? Spectrum is so frustrating even with upgraded service.
- Toufool (@Toufool) reported
Hey @Ask_Spectrum I already spoke to you in dms so don't bother asking, but your company is beyond disgraceful for raising everyone's internet bill during a global pandemic when people are already struggling and require your services to work and go to school. Eat ****.
- Rush (@erush710) reported
@Ask_Spectrum Apologize wasn't meaning to come across as an *******. But internet back to working now.
- Clinton Cecil (@thatRailsGuy) reported
@Ask_Spectrum another outage in Madison WI?
- Sway kN (@_SwayVI) reported
@Ask_Spectrum I'm having connection problems in FL. My wife has been our for 2hours now. Any reason why? Or can I get some help regarding this issue?
- NinaProof©™ (@Nesgirl914) reported
@BrianAltounian @GetSpectrum They are a monopoly & they ALWAYS have the jitters, slow uploads & constant outages & surges. We have no other choices in Hawaii. Spectrum or nothing. Aren’t monopolies against our constitution?
- Johnny Beanbag (@itsabeanbagjohn) reported
@Ask_Spectrum y'all are beyond useless! Just fix y'alls useless internet, 12am every night your crap goes out, if your crap worked as well as your customers do paying their bills it would be an amazing service. We pay y'all provide, though it's, we pay y'all suck!
- Jeff Cotrupe (@jeffcotrupe) reported
.@GetSpectrum @Ask_Spectrum You delivered such awful TV service that we #cutthecord this morning, kept Internet, and are #streaming. So now you're "punishing" us by making the Internet drop 3x already today. I'll DM our info. We'll take this as far as it needs to go. #fixit
